Sunday, October 13, 2019

“Cleveland Crash”



c. 2019 Rod Ice
All rights reserved
(10-19)




Friendship.

A human bond that may exceed the limits of logic, self-discipline, practicality, and decorum. A partnership often deeper and more everlasting than any romantic paring. A connection likely to endure across decades of mortal existence and beyond the finality of death itself.

This is the definition of my non-marriage to Janis.

When I arrived at my last supermarket, as Co-Manager in Geneva, Ohio, she was there already. A clerk and dependable member of the crew. Bohemian as we used to say. A feral cat in human form. One who was wild but pure, not unlike Janis Joplin, the singer and 60’s icon. With long, scattered hair and no makeup. Wearing clothes that looked like thrift-store merchandise given new purpose. Sometimes, adorned with a plastic spider around her neck. She had been cross-trained to perform various responsibilities, including stock replenishment, cashiering, ordering, receiving deliveries and file maintenance. All of these tasks were accomplished with the same indifference to convention or formality. She did the job. But made little effort to mimic habits of her coworkers. Her preferred spot on the store map was one colored by shadows. She sought no accolades or career advancement. Her persistence was driven by basic need. Working for a paycheck. To get cigarette money and funds for Chinese food or Taco Bell.

Our friendship was forged in iron, after the Store Leader and Human Resource Manager approached me with her personnel file. They hoped I would ponder this accumulation of paperwork, critically. Each insisted that our out-of-the-mainstream employee deserved to be terminated. Yet a quick review uncovered only random notices of discipline, for minor infractions. The sort of ticky-tack fouls that could have been called against nearly every associate on our team. I reckoned that their negative opinions were more founded on distaste for her rough exterior than for real incompatibility in the workplace. As someone carrying a toolkit of various skills, I reckoned that her employment would be guaranteed for life at one of the company’s corporate-owned locations.

When I voiced this opinion, it fell like a meteorite in the sea. Swallowed up with waves of disbelief, shock, and frustration. We did not discuss the issue again as a trio of salaried supervisors.

Janis continued her service over the years, seeking no particular distinction. She labored, simply, for a paycheck. But I learned to depend on her for extra duties. When our business sold to a new owner in the chain, one who already held the Ashtabula location, she transferred to that store as Head Receiver. This happened in 2016. Shortly afterward, my tour-of-duty came to an end. Health concerns pushed me toward retirement and disability. But we remained close, even at a distance.

She worked six days out of the week.

We normally saw each other only on Sunday. For a trip to the Waffle House in Austinburg or Mary’s Diner, closer to home. At first, these encounters over comfort food were heavy with stories of accomplishment and satisfaction. But in recent months I noted a change in tone. From her typical, free-spirited, breezy sort of thinking, to a darker mood. She complained often about fatigue. Sometimes oversleeping in the early morning, when her workday was about to begin. She was late and late again. A vexing problem because of her important position. Though I did not know it at the time, she had begun to slip in work quality and accuracy. A dreadful development as steward of vendors with incoming merchandise.

Sadly, she never mentioned being coached or disciplined.

Meanwhile, I suggested a doctor visit to assess her personal health. My own physician was friendly and caring. A woman that seemed perfect to handle this feral feline with respect. Instead of arguing, she accepted. I was surprised, but happy.

Days before the appointment, Janis revealed that she had lost her position in Ashtabula. This ended a streak of employment that spanned 13 years. My stomach churned with agony. Yet typically, she professed little concern. I urged her to keep the date with my doctor. Her health insurance was likely to continue for at least a few more weeks. She agreed reluctantly. In reflection, I sensed that she knew that her body had reached a point of exhaustion.

To ensure her attendance at the clinic in Madison, I volunteered for chauffeur duty. My Ford truck served as her personal taxi. I arrived early, stalled only by a train on North Myers Road. At the doctor’s office, she fumbled through forms authorizing care with obvious disinterest. Almost like considering a plate of sour lemons at a buffet. I sat in the waiting room while she was ushered toward an exam cubicle. The expense of time seemed like a bargain because I knew it would help her endure. I only hoped that any admonitions of healthy conduct would sound sweet in her ears. Not bitter with the din of dire predictions.

She appeared after about 30 minutes. “You have to take me to the emergency room in Geneva,” she spoke with numbness. “My blood pressure is very high...”

I tilted my head. A maneuver often used at home by my Labrador Retriever to indicate serious consideration before an unwelcome task. “The emergency room?”

“We have to go… now,” she repeated. The doctor says to take me immediately.”

At Geneva Hospital, Janis registered a blood pressure of 258/158. Amazingly, with no obvious symptoms such as a headache, sweating, or jitters. The ER physician immediately suspected Renal Hypertension. But tests revealed other issues. She had a cyst on one of her ovaries. With no shame, she confessed having discontinued medicines in the past because they were a bother. Something I did not know.

After a long wait, she gave us more unexpected news. “They are going to send me downtown, to Cleveland. The main University Hospitals location.”

I gasped out loud.

Her residence at the facility lasted for six days. They poked and prodded as medical professionals are known to do, considering every possibility. Her brain showed evidence of having survived small strokes. I realized that her endurance with on-the-job duties had been a sort of miracle. Having to check in product and break down a complete grocery order every day was stressful work. The schedule must have taxed her body to the point of breaking. In a sense, I felt that she was released from service because of this silent sickness. A pity. Empathy for a suffering member of the team seemed more appropriate than being discharged.

But perhaps it had saved her life.

I visited during her stay with co-pilot assistance from my younger sister. My own disability made navigating the streets of Cleveland less than ideal. Yet we stayed connected, in person or over the network. I kept my cellular device nearby throughout the week. When enough examinations had transpired, Janis was freed from her room in the Lerner Tower. Her adoptive mother, who was another member of the crew in Geneva, provided homespun Uber service back to Ashtabula County.

Visiting the pharmacy in town, hours later, felt very strange.

It rained through the evening. Fogging my vision and multiplying threads of stray light like cobwebs left from the woeful experience. Janis played on her phone as if nothing had happened. Still, occasionally, she began to choke on tears when revisiting her ordeal. Never surrendering to the weight of her burden. But wounded without words.

My observations were met with defiance, or deafness. “I know you do not believe in God. But on an occasion like this, it is appropriate to say that he allows u-turns in life. Hell, atheists can make u-turns. Anyone can...”

She pretended not to hear.

“This was a wake-up call,” I continued. “You could have been alone, on the concrete floor at work. Do you understand?”

She scrolled through noisy video clips on her Facebook account.

“You deserve a second chance,” I declared. “Call your store. Talk to the owner.”

Janis frowned and tightened her jaws. “I don’t want to go back there. Never.”

Worry over her crash made me weak. I surrendered without further combat. My energy would be needed in the days ahead. For trips to seek Medicare coverage, more doctor visits, perhaps public assistance, and ultimately, a new job.

I was her friend. A connection made to keep.

Comments about ‘Words on the Loose’ may be sent to: icewritesforyou@gmail.com
Write us at: P. O. Box 365 Chardon, OH 44024


Friday, October 11, 2019

“Tired, Again”



c. 2019 Rod Ice
All rights reserved
(10-19)




Where the rubber meets the road.”

This familiar expression must have been born of the physical contact that makes transportation possible on public thorofares around the globe. A useful intersection of basic science and political wisdom. Yet for this writer, the phrase recently took on a different character. One descriptive of my own struggle to re-shoe the family hoss with fresh hoops of carbon black and chemical compounds.

Over the years, I have visited a variety of tire shops and dealerships to acquire these necessary treads for the family trucksters. Once, I even purchased a set of old-style, bias-ply tires from my brother-in-law, for a bargain price of $75.00. He installed the quad in his garage, with a vintage machine powered by an air compressor.

Eventually, my buying habits wandered toward the discount monolith, Walmart. After having luck with Goodyear Wrangler tires on my 1979 Ford F-150, I purchased another set when needed. And again and again. Each 4x4 hauler received similar road-rings for everyday use. I settled into a groove of sorts, repeating this habit without much forethought or worry.

But last year, my buying streak crashed into the retail reality of our local megacenter in Geauga County. When I arrived early on a Monday morning, as the second customer of that day, my plan scrambled quickly. The auto-center did not carry tires in my particular size, P255/70R17. They would have to be ordered from warehouse stock. After discussing options for my 2006 F-150 STX, a wider size of 265 was deemed acceptable. With a different brand, I was assured that my pickup could still get ‘re-tired’ in a jiffy. Karma intervened, however. The mechanic on duty could not remove a front wheel with his impact wrench. The situation stalled their progress for the day, with other customers arriving as I waited. I received a lecture about the process of handling damaged vehicles, should any repairs go awry. If not for my own worsening physical disability, I could have removed it myself. Finally, having lost confidence in the shop, I canceled the transaction altogether. With my head down, I left in silence.

Being a professional writer, and a former supermarket manager, I decided to pen a note to those in charge of the Walmart location. Not as a complaint but simply to offer my particular slant on what happened, and how it might have been handled differently. I hoped my personal letter could offer some insight.

Surprisingly, no response ever hit my mailbox.

Meanwhile, I paused at a tire depot just down the road from my homestead. A place that once helped my wife find new rubber for her Taurus. When I rattled off the needed size, their installer went wide-eyed. “Seventeen? I don’t have a single one of those in the building!”

Online searches found plenty of replacement items available, but few at a friendly cost. Several local dealers refused to list prices at all, instructing potential patrons to call for further information. In every case, an appointment would be needed. My own nature complicated the process. I preferred to make a catalog selection while managing my expense, and get the job finished in one trip. Finally, I decided to ride my mule on the old shoes, for another winter.

With circuitous fate in effect, I arrived at my original point of inception, when warmer weather returned. The tires on my truck were usable, yet now truly at the end of their life span. Continued online research brought me once again to the behemoth from Arkansas. And the Goodyear Wrangler series. I found the AT/S variety in-stock at the Madison, Ohio location. In a P265/70R17 size. For insurance, I printed out the description from their website. Summoning courage and vigor, I went to claim my set of four black rings, for immediate duty.

The representative I met was a courteous young woman, who confessed that they had eight of the Wrangler AT/S tires on hand. But she shook her head when I requested a set for my truck. A quick inspection confirmed to her that my vehicle currently rested on tracks of the 255 width. The standard issue, proscribed by Ford Motor Company. I pointed out that a larger replacement would easily fit the pickup. But she took a stern tone of schoolteacher admonishment. “We are not a custom shop!” she said with brusque intonation. “We can only offer to order exactly what is listed for your vehicle.”

Again, I left in silence. The proper tires were not only more expensive but would also require waiting a few days and then making another trip.

Later in the summer, I sat by a bonfire next door, with other residents of my neighborhood. As beer and snacks were passed around, I mentioned the quandary about worn rubber on my truck. A veteran of the group, older and more seasoned, suggested visiting the Walton megacenter in Ashtabula.

“They’ll fix you up!” he promised. “I’ve signed a waiver in the past. That size will be fine on your Ford. You go up there and everything will be handled right. No problem.”

He was someone we all trusted. When I looked up the Wrangler tires, they were in-stock at that location, and at a friendly price. I reluctantly decided to try Sam’s brood one last time. My ladyfriend Janis went along for company.

We arrived about 1:30 p.m. and were greeted by a fellow in the repair bay. He was familiar with the Goodyear line, and directed us toward their counter, inside. A quick check confirmed that three different profiles were listed for my 4x4 truck. Sizes of 245, 255, and 265. They had ten of the desired hoops on hand. A waiver was not mentioned.

I felt confident, at last.

As the process got underway, one of the installers mentioned having appointment slots available on the next day. He said I was number five in line, but could return at 4:30 or 5:30 p.m. tomorrow. I reckoned on finishing this task with no further procrastination. So my choice was to stay. Janis wanted a meal at Subway, located by the main entrance. So we took the work ticket and proceeded to go up front for a late lunch. The department clerk promised to page us when the job was completed.

After consuming our Turkey Italian Subs, we sat in the lobby, waiting for an Amigo cart. Amazingly, their entire fleet was in use. My debilitated joints were crying out for relief. After about 20 minutes, an associate wearing a yellow safety vest appeared, returning one of the carts. I hailed him cheerfully. Janis and I shopped lazily after that, circling the store a few times while counting customer calls over the public address system. The hours spun away on my Dakota watch. Three o’clock, four, five, six and then… fatigue began to take hold.

Around half-past-six I returned the Amigo and sat down in a line of leather chairs at the auto center. Janis played on her cellphone. I struck up a friendly conversation with the customer before us in line. An older fellow with many stories about being in and out of the hospital. He observed that one of his sons coached high school football in Perry Township, which piqued my interest.

“Did you know Chinese people drink all of their beverages warm?” he inquired. “We had visitors stay and they kept everything out of the refrigerator. Everything warm!” I nodded at regular intervals to indicate my enduring attention span. He helped us pass the time. I wished we had shared more of the night listening to his tales.

Finally, at 7:30 p.m., my name was called. The truck was re-shod with fresh rubber, and ready to run. We had waited six hours. Thankfully, the bill amounted to a total even less than I had calculated. Driving home felt terrific. The old hoss rode and handled much better than before. Janis complained about the pungent stench of fresh rubber wafting through her window. But I received it as an appealing fragrance. A trophy of battle won.

The STX was re-tired, at last.

Comments about ‘Words on the Loose’ may be sent to: icewritesforyou@gmail.com
Write us at: P. O. Box 365 Chardon, OH 44024